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 Bandwith caps, This hurts
NeedleBender995
Posted: Nov 9 2007, 05:36 AM


The Conveyor


Group: Silent Key
Posts: 196
Member No.: 2
Joined: 8-May 06



Your connection has been penalized for excessive (and beyond normal) usage. Youíve been crippling our bandwidth with 24/7 downloading for months. Most ISPís have a bitcap around 20gb, and once you go over it you pay $10 a GB over the cap. However youíve downloaded around 120GB a month, and are by far the biggest bandwidth user on our network. This is crippling our business clients and our entire network at times. We have business clients who pay $200 a month and donít use ľ the bandwidth you do. The interesting fact is that you are getting hit with UDP traffic at a steady rate, which is not typical for downloads. UDP is used for games, messenger services etc. Games donít send traffic in amounts like this. Please check your system for viruses and spyware, because your connection has been maxed out for quite some time now, and it isnít normal traffic.



We have not enforced a bitcap with our users to allow more freedom than most ISPís. We donít want to have to start charging. Iíve looked up the pricing on other small WISPS and if you were with their internet company youíd be paying $700 a month right now with the amount of bandwidth you use.



Please tone it down or weíll be forced to start a bitcap policy or disconnect you entirely. I will be placing a temporary bandwidth limit on your connection for another week, or until I see the traffic is under control.

rolleyes.gif biggrin.gif


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needlebender2811
Posted: Nov 11 2007, 03:52 AM


Forum Master


Group: Mentors
Posts: 1,498
Member No.: 7
Joined: 9-May 06



Whats up with that Pete? I had a mouthfull of comments about your post but didn't put them up here.

How have you been?


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73's
Needlebender 2811
Sacramento, Ca

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The World Radio Club

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NeedleBender995
Posted: Nov 11 2007, 09:00 AM


The Conveyor


Group: Silent Key
Posts: 196
Member No.: 2
Joined: 8-May 06



QUOTE (NeedleBender995 @ Nov 9 2007, 06:36 AM)
Your connection has been penalized for excessive (and beyond normal) usage. Youíve been crippling our bandwidth with 24/7 downloading for months. Most ISPís have a bitcap around 20gb, and once you go over it you pay $10 a GB over the cap. However youíve downloaded around 120GB a month, and are by far the biggest bandwidth user on our network. This is crippling our business clients and our entire network at times. We have business clients who pay $200 a month and donít use ľ the bandwidth you do. The interesting fact is that you are getting hit with UDP traffic at a steady rate, which is not typical for downloads. UDP is used for games, messenger services etc. Games donít send traffic in amounts like this. Please check your system for viruses and spyware, because your connection has been maxed out for quite some time now, and it isnít normal traffic.



We have not enforced a bitcap with our users to allow more freedom than most ISPís. We donít want to have to start charging. Iíve looked up the pricing on other small WISPS and if you were with their internet company youíd be paying $700 a month right now with the amount of bandwidth you use.



Please tone it down or weíll be forced to start a bitcap policy or disconnect you entirely. I will be placing a temporary bandwidth limit on your connection for another week, or until I see the traffic is under control.

rolleyes.gif biggrin.gif

Update:

I think the problem is your second life game. I just did a little searching. Most games like World of Warcraft which is also a massive online game. Will burn 5-10MB of data per hour x 24hr x 7 days x 3 computers = Roughly 5 GB in a week nonstop play (24x7). Iíve done a little research on Second Life and it does indeed use quite a bit of UDP traffic, so that has to be the culprit. I found some estimates as to how much traffic it uses (it varies depending on the location and things going on in the game) but it uses an average of 300kbps per computer. (I tested this by just having your wifeís computer up for a little while in the game and confirmed it) So if you have 3 computers just turned on, you are doing 900kbps 24/7. This is roughly 110kBytes per second, which converts to roughly 9.5 GB / Day. One computer playing Second Life uses 3.3GB a day. Now actually if we calculate 3.3 x 30 days you get 99GB per month. So that is just ONE computer. The bandwidth fluctuates of course but at least now we can see what is happening.



Just running that game itself eats up bandwidth far beyond any other game Iíve ever seen. Like I said we have customers that have the husband/wife and child all playing LOTR online every night. Their bandwidth totals donít even approach this amount. This is why we have been concerned.



Youíll just have to limit how much you play this game and keep it acceptable for the next week or so. Iíll tell the boss what the problem is when he returns and see which course of action weíll need to take in regards to billing or capping your usage. Iím sure we can come to an agreement.



Thanks for cooperating with us.



Steve


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You think my host would notify me before they cancel my site?
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needlebender2811
Posted: Nov 11 2007, 12:21 PM


Forum Master


Group: Mentors
Posts: 1,498
Member No.: 7
Joined: 9-May 06



A little bit of gaming goin' on..


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73's
Needlebender 2811
Sacramento, Ca

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The World Radio Club

27.385 LSB
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NeedleBender995
Posted: Nov 11 2007, 11:31 PM


The Conveyor


Group: Silent Key
Posts: 196
Member No.: 2
Joined: 8-May 06



Just a little laugh.gif


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NeedleBender 288
Posted: Dec 27 2007, 03:15 PM


Post Tramp


Group: Mentors
Posts: 1,613
Member No.: 20
Joined: 3-June 06



I have a gold cap or is that a crown?


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73's
NeedleBender288 Buckeye
Richard
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